Order Management

Manage orders - from order creation to fulfilment, across departments and teams - through independent, yet connected processes. This allows various teams to do their bit in fulfilling a particular order, together.

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Unparalleled flexibility and efficiency, user friendly interface, accessible from anywhere.
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Team Work Definitely Makes The Dream Work!

Improve efficiency in task management at macro and micro levels of management

Make the order lifecycle transparent, audit-friendly and collaborative

  • Our order management cycle gives you real-time insights so you can see any aspect of project progress without scheduling a status meeting or sending an email.
  • View orders at-a-glance or dive into the details. Make informed decisions and easily share data with a few clicks.
  • Back-office staff and field reps can collaborate, by handling support tickets from their mobile devices or tabs. For example, if a back-office support staff creates a request to dispatch a field rep, a task is created for a field rep. He can then act on it by going to the customer and updating the ticket with relevant information.

Multiple teams, one workplace

  • By using apps and services that trigger workflows and prompt teams to do their bit, teams can work together to ensure orders are fulfilled on time, always.
  • This kind of request-and-response based workflow helps teams work better together.
  • With every team, the staff sees only what they need to see.  This is a collaborative, yet individual approach and ensures that anything that anyone sees is always in their context.
  • The roles and controls extended to each user can be changed on the fly, thereby creating a powerful role-based access control system.

Dashboards and Reporting

  • At any point, get real-time information on your own progress.
  • Set KPIs that matter to you - our configurable dashboards help you stay on top of your progress. Measure your processes with your metrics.
  • Make data-driven decisions and make process changes in minutes. On Hooper, you can make changes to your services and apps quickly. This means A/B testing of workflows is a matter of imagining them. Since all your dashboards and reports adapt dynamically, you can allow your process to keep evolving.

One platform for integration and workflow orchestration

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Help your company to custom sales management Copy 7
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Help your company to custom sales management Copy 6
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