So you’ve almost learned about the benefits of No-Code platforms and understood what is the clear differentiation between Low-Code and No-Code. The next logical question should be asked is what can you build with a No-Code platform? The fundamental thing to remember is that No-Code is not only meant for support dealing with uncertainties of digital initiatives by enabling rapid, iterative development cycles but also eliminate the inefficiencies of traditional development and operations activities with an integrated set of tools to streamline the complete application lifecycle. Fundamentally there are 4 areas we see most of the use cases falling in:
Business Innovation
The whole intent of Business innovation Apps is to differentiate the organization, ideas for new digital business models, products and channels to grow are also some the reasons. Because innovation apps start as ideas, with loose and fuzzy requirements and a high rate of change, they require a high degree of business involvement throughout the entire development process.
One example of innovation app is building a claim processing app for the customers.
No-Code platforms enable organizations to take a test-and-learn approach to innovation, exploring new ideas quickly and at low cost. Business users can build prototypes with logic and integrations, allowing the organization to iterate toward optimal outcomes and quickly scale once ideas are proven.
User Experience
Customer experience apps are about enabling customers, vendors, and partners to interact and transact better with the business. Resulting in greater customer/partner satisfaction, retention and revenue growth. These apps tend to be dynamic in nature, the development team must adapt to unknowns revealed during the process. Customer-facing applications are often faced with high expectations from users in terms of both usability and seamless, multi-channel access. There are often underlying operational improvements required to support customer-facing processes, and integration with Systems of Record is required to support the experience layer and existing processes.
Some examples of Customer Experience apps are agent/broker portals, customer portals, self-service policy administration apps, claims management applications and student service applications for universities.
Operational Efficiency
These apps are internal team focused apps, created to reduce the cost and time organizations spend by automating manual or paper-based processes. Operational efficiency apps may support departmental, cross-departmental or company-wide processes, and are often driven by compliance needs (i.e. avoiding cost penalties), particularly in regulated industries. This type of application almost always integrates with core systems. The closer the app is to the core systems of the business, the more critical operational robustness becomes.
Few Examples of Operational Efficiency apps are supply-chain management, invoice processing, device tracking, university registration and order management apps.
No-Code platforms allow organizations to use their existing knowledge and expertise of their field and create efficiency solutions with the creative design process which can be iterative. These apps can easily be integrated with your system of record and can be shared with the audience by extracting a custom app which can be available on the App stores.
Legacy Migration
Legacy Migration systems are meant to without shifting the whole legacy system onto the platform, these are meant for replacing legacy apps that can’t support new processes or provide the right user experience. As such, they require new functionality, but should also support current processes.
Example of Legacy Migration Apps is a custom sales CRM.
Adding new functionality and improving the overall user experience. At the same time, to ensure they don’t create tomorrow’s legacy, such platforms support modern, microservices architectures, and include built-in capabilities for addressing quality and maintainability at each stage of the lifecycle.
